Privacy Policy

Effective Date: 1 Jan 2024
At Dr. Malik’s Dental Clinic, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with us through phone, WhatsApp, email, or in-clinic.

1. Information We Collect

We may collect the following personal information from you:

Contact Information: Name, phone number, email address, location
Appointment Details: Date, time, reason for visit, preferred location
Medical Information: Provided voluntarily during consultations or form submissions
Communication Records: WhatsApp messages, call logs, emails
Device and Usage Info: IP address, browser type, time spent on site (via cookies or analytics tools)

2. How We Use Your Information

We use your data only for legitimate clinic-related purposes, such as:

To schedule and manage appointments
To respond to your inquiries or feedback
To send reminders, updates, and follow-up communication
To improve our services and digital experience
To comply with legal and regulatory requirements

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to any third parties. We may share your data only in the following cases:

With trusted staff and healthcare professionals for patient care
With legal or regulatory bodies, if required by law
With technology service providers who help us operate our website or communication tools, under strict confidentiality agreements

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, or misuse. These include secure servers, limited access protocols, and encryption where necessary.

5. Your Rights

You have the right to:
Access your personal data
Request corrections or deletion of your data
Withdraw consent for communication at any time

To do so, please email us at [Insert clinic email].

6. Cookies and Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and understand visitor behavior. You can manage or disable cookies through your browser settings.

7. WhatsApp & Phone Communication

When you communicate with us via WhatsApp or phone, your contact information is used solely for appointment coordination, treatment follow-ups, and service updates. We do not send promotional content unless you have opted in.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.
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